Complaints
This page contains links to the information for classes from the 'Complaints' section of our publication scheme. These include the procedures and contacts for any complaints about our services, and our data protection and freedom of information complaint procedure documents. You can follow the links to see information for the classes in this section.
Company complaint procedures
As a wholly owned subsidiary of The Open University, we adhere to the University's complaint procedures. You can view these under 'Discipline' in the 'Students' section of the University's Freedom of Information web site: Departmental complaint procedures
OU / BBC Television Programme Information:
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For more information about PDF accessibility, you can visit:
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http://www.adobe.com/products/acrobat/readstep2.html
Adobe also provide a service to display PDF documents as web pages for use with screen readers at:
http://www.adobe.com/products/acrobat/access_simple_form.html
For more information about PDF accessibility, you can visit:
http://access.adobe.com
This page was last updated on 15th April 2005